Sample Policy

PURCHASER ACKNOWLEDGMENT

By purchasing this Vehicle Service Contract (“Contract”), the Purchaser acknowledges and agrees to all terms, conditions, limitations, definitions, and exclusions set forth in the Contract, including the Application Page, Identification Card, and any applicable endorsements. This Contract represents the entire agreement and is not an insurance policy or manufacturer’s warranty. Coverage is limited to the components listed in Section VI – What is Covered and is subject to the Coverage Period described in Section III.D. The Purchaser is responsible for proper vehicle maintenance as outlined in Section IV and must follow the claim process detailed in Section V in the event of a Breakdown.

This Contract may run concurrently with, but is secondary to, any manufacturer or repair facility warranty or similar protection plan. It is not required for the purchase, lease, or financing of the vehicle.

By completing the purchase, the Purchaser confirms receipt and acceptance of all Contract terms. The provider of this Contract is Auto Guard Solutions LLC. For questions or assistance, call (800) 443-1435.

HOW TO READ THIS AGREEMENT

This Vehicle Service Contract (“Contract”) outlines the terms for Covered Repairs to Eligible Components, as well as Additional Benefits. Terms in bold have defined meanings in Section II – Definitions and should be reviewed carefully.

This Contract is not an insurance policy or manufacturer’s warranty and does not cover every repair. It applies only to Covered Repairs as listed in Section VI – What is Covered. Repairs for components that failed or began to fail before the end of the Waiting Period, or due to Wear and Tear, are excluded. See Section VIII – Exclusions for a full list of what is not covered.

Your obligations are detailed in Section IV – Your Responsibilities and include proper maintenance and immediate action to prevent further damage if an issue arises.

Roadside assistance is available 24/7 nationwide, as described in Section VII – Additional Benefits. Both Purchaser and Administrator may cancel this Contract under the conditions set in Section III.H – Cancellations. Misrepresentation of mileage, vehicle condition may result in cancellation.

II. DEFINITIONS

Administrator: Auto Guard Solutions LLC. For questions or assistance, call (800) 443-1435.

Application Page: The first page of this Contract containing Purchaser and Vehicle information.

Benefits: Only those listed in Section VII – Additional Benefits.

Breakdown: Failure of an Eligible Component to function as designed, not including Wear and Tear or damage caused by non-Eligible Components.

Cancellation: Termination of this Contract in accordance with Section III.H.

Commercial Use: Includes, but is not limited to, rideshare, delivery, towing, emergency services, or use for business or job-site purposes.

Contract: This Vehicle Service Contract includes all attached documents and endorsements.

Coverage Period: Begins after the Waiting Period and ends when time/mileage limits or the Limit of Liability is reached, whichever comes first.

Coverage: The protection level selected as stated on the Identification Card and Application Page.

Covered Repair: Pre-approved costs for repair/replacement of Eligible Components due to Breakdown after the Waiting Period, excluding Wear and Tear or damage from non-Eligible Components.

Deductible: The out-of-pocket cost per Covered Repair as listed on the Application Page. If no amount is listed, the standard deductible is 100.

Eligible Component(s): Only those listed in Section VI – What is Covered. All others are excluded.

Expiration Date or Mileage: When this Contract ends—whichever comes first: the listed expiration time/mileage or once the Limit of Liability is reached.

Exclusions: Items listed in Section VIII – Exclusions – What is Not Covered.

Identification Card: The official card summarizing Purchaser, Vehicle, and Coverage details.

Licensed Repair Facility: A recognized, for-profit vehicle repair facility authorized in its operating state.

Limit of Liability: The maximum amount payable under this Contract, as defined in Section III.E.

IMPORTANT: No claims will be approved or paid without prior authorization. CLAIMS LINE: (800) 443-1435

II. DEFINITIONS (continued)

Optional Coverage: Additional coverage selected by You, shown on Your Identification Card.

Pre-Existing: Any mechanical condition reasonably determined to exist prior to Contract purchase or prior to expiration of the Waiting Period.

Purchase Date and Mileage: The date and mileage recorded at the time you purchased this Contract.

Responsibilities: Your duties under this Contract, listed in Section IV – Your Responsibilities.

Vehicle: The specific vehicle listed on the Application Page.

Verifiable Document: A computer-generated invoice from a Licensed Repair Facility showing vehicle details, service date, mileage, and service performed.

Waiting Period: The time and mileage threshold listed on the Application Page starting from the Contract’s Purchase Date.

We, Us, Our: Auto Guard Solutions LLC.

You, Your: The Contract Purchaser listed on the Application Page.

III. SCOPE OF THIS AGREEMENT

This Vehicle Service Contract (“Contract”) is an agreement between You and Auto Guard Solutions LLC (“Administrator”). This is not an insurance policy or manufacturer’s warranty and does not cover every potential repair.

B. PAYMENT OF COVERED REPAIRS

Administrator agrees to pay or reimburse pre-approved Covered Repairs, less any Deductible. Parts costs will not exceed MSRP and labor will follow Alldata labor guides.

D. COVERAGE PERIOD

Coverage under this Agreement shall not become effective until both of the following conditions have been satisfied:

• Thirty (30) days have elapsed from the Agreement Sale Date.
• The Vehicle has been driven an additional one thousand (1,000) miles.

The Waiting Period shall expire only upon the later of these two events.

E. LIMIT OF LIABILITY

For Gold or Platinum Coverage: total liability shall not exceed $10,000.

VII. ADDITIONAL BENEFITS

Rental reimbursement up to $30 per day with a maximum of $150 per repair.

24-Hour Roadside Assistance available nationwide by calling (800) 443-1435.

VIII. EXCLUSIONS – WHAT IS NOT COVERED

Any part not specifically listed as covered in Section VI is excluded.

Maintenance items including belts, brake pads, hoses, filters, batteries, and similar wear components are not covered.

IX. LEGAL CLAIMS AND DISPUTES

If you believe a claim was improperly denied, you may request reconsideration by contacting Auto Guard Solutions LLC.

Email: reconsideration@autoguardprotect.com